EDS-Excel Delivery Systems FAQ's.

Q. How many trucks and what types do you have in your fleet? 
A. EDS-Excel Delivery Systems has over 240 vehicles to help you meet your delivery needs.  Our wide variety of vehicles range from 45' Bobtails & Flat beds to Vans & Pick-up trucks.
 
Q. Can you ship parcels same day service nationally? 
A. EDS-Excel Delivery Systems is a pro at getting your packages to where it needs to be on time and same day. Although we specialize in local and regional same day service, we can fulfill your national same day delivery needs as well.

Q. Are your vehicles fully insured? Are your drivers fully insured and bonded? 
A. Yes, our drivers are bonded and have liability coverage. Our vehicles have liability coverage and your freight is covered with cargo insurance whether it is damaged, lost or stolen.

Q. Do you have the ability to give customers the real time status of their delivery service: 
A. Absolutely! With our state of the art technology we are able to track each order through its various delivery cycles, point to point, plus , we can communicate with each driver, regardless of their, location for up to the second real time status of deliveries. You can call us at for a proof of delivery time. 

Q. What can Excel offer the customer that no one else can? 
A. At EDS-Excel Delivery Systems, we use two basic concepts, we hire only the best drivers who are among the elite in Houston and we incorporate a state of the art dispatch system which gives Excel the constant advantage. This provides each customer with real time efficiency and accuracy that is absolutely mandatory in today's hurried environment. 

Q. How do EDS-Excel Delivery Systems drivers and couriers handle problems that come up on our Houston freeways? 
A. EDS-Excel Delivery Systems state of the art technology allows drivers and dispatchers to communicate timely and efficiently. All traffic situations are communicated throughout the fleet regularly and timely. It is everyone's responsibility to provide on-time deliveries. Additionally, each driver is equipped with the most up-to-date maps for determining routes and detours in the event of the unexpected. 

Q. Are your drivers uniformed? 
A. Yes, each driver wears a button down shirt with company and driver name for easy identification.
Please contact EDS-Excel Delivery Systems at toll free at 866 441 5321 if you have any additional questions or would like to place your pickup and delivery orders via the phone.  Also please feel free to register to use our convenient online order entry form and your same day delivery is on its way!